At MASProdn, your privacy matters as much as the quality of what we sell. This policy explains what data we collect, why we collect it, and how we protect it. We keep things simple — no legal theatre, just plain honesty.
Information We Collect
When you interact with MASProdn, we may collect the following:
Identity
Name, username, and profile information you provide when creating an account.
Orders
Delivery address, order history, and payment confirmation details (we never store full card numbers).
Device
Browser type, IP address, and pages visited to help us improve site performance.
Communications
Messages you send us via email or support chat, so we can respond properly.
How We Use It
We use your information only for the purposes it was given. Specifically:
- To process and fulfil your orders, including delivery coordination
- To communicate order updates, shipping notifications, and support
- To improve our website, catalogue, and customer experience
- To detect and prevent fraud or misuse of our platform
- To send occasional updates about new arrivals — only if you opt in
Sharing & Disclosure
We only share data with trusted partners who help us operate — delivery services, payment processors, and hosting providers. Each is bound by strict data agreements.
We may disclose information if required by law, or to protect the rights and safety of MASProdn, our customers, or others. We will inform you wherever legally possible.
Cookies
We use minimal, essential cookies to keep your session active and your cart intact. We do not use advertising trackers or sell cookie data.
- Session cookies — keep you logged in during your visit
- Preference cookies — remember your filter and sort settings
- Analytics cookies — anonymous page-view data only (no fingerprinting)
You can disable cookies in your browser settings at any time.
Security
We take reasonable technical and organisational measures to protect your data. Our site uses HTTPS encryption for all connections. Sensitive payment data is handled by our payment processor and never stored on our servers.
No system is 100% secure. If you suspect any misuse of your data, please contact us immediately at privacy@masprodn.com.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your account and associated data
- Opt out of marketing communications at any time
- Lodge a complaint with your local data protection authority
To exercise any of these rights, email us at privacy@masprodn.com and we will respond within 5 business days.
Contact Us
If you have any questions about this policy or how we handle data, reach out: